Sun Palace Casino Review
Overview
Sun Palace Casino, launched in 2002 by the Main Street Vegas Group is incorporated in Panama City, Panama. The casino has a gaming license in the jurisdiction of Costa Rica and is certified by the independent testing facility, Technical Systems Testing (TST) for fairness. Sun Palace Casino offers all your favorite Table Casino games, now with LIVE DEALERS, Specialty games, Video Poker, and lots of Slot games which may be enjoyed via Instant Play and free Download software. There is a good range of bonuses for new players and existing players. It runs a three-tier loyalty program with extra benefits and customer service support is available 24/7.
Sun Palace Casino accepts most US players* as well as players from Australia, Germany, Italy, Puerto Rico, Romania, Spain, Sweden, Switzerland and the United Kingdom.
*Players with IPs from the following US states are restricted by the individual states from playing at Sun Palace Casino: New Jersey, Louisiana, Missouri, New York, Kentucky, Washington State, Maryland
Software and Games
Sun Palace Casino is powered by the online casino software provider, Real Time Gaming (RTG) with a catalog of 203 games.
A recent addition to the standard RTG catalog, Sun Palace Casino's live dealer section is powered by Visionary iGaming and offers live blackjack, roulette, baccarat and Super6.
The RTG software is available in a download that is compatible for Windows. Most games will require you to enable flash on your device depending on what browser is used.
In addition, there is FREE SOFTWARE and INSTANT PLAY that is MAC and Windows compatible.The only downside of using Instant Play is that many of the games in their library are not available.
- 15 Table Games
- 125 Slots
- 54 Video Poker
- 7 Specialty
- 6 Progressive Games
Although there are more than 80 games to choose from, the RTG software is best known for its Real Series slots games. Another plus for the Real Time Gaming software is that in its their progressive games, there are more frequent payouts than are found in other gaming software.
The game selections include card games, table games, video poker, slots, progressive games, and specialty games. Players enjoy blackjack, various types of roulette and poker, baccarat, craps, bingo, keno, and more. Slots games include classic slots, real series slots, video slots, and progressive slots games.
Table Games
There are currently 15 table games available at Sun Palace Casino: Vegas Three Card Rummy, European Blackjack, Blackjack, Caribbean Hold’Em Poker, Blackjack + Perfect Pairs, Super 21, Baccarat, European Roulette, Match Play 21, Face Up 21, Let’ Em Ride, Pontoon, Caribbean Stud Poker, Pai Gow Poker, Tri-Card Poker.
Slots
Sun Palace Casino has a comprehensive slot catalog with 125 slot games, that is diverse enough to keep any gambling enthusiast entertained. The choices range from 3 Reel, 5 Reel, to 6 Reel slots with features including bonus rounds and floating symbols.
Video Poker
There are 54 video poker games with multiple hand variants . Available to be played with 1/3/10/52 hands, Sun Palace Casino’s video poker offers 54 video poker game options in all for both the small betters and frequent high rollers. FYI: The classic Jacks or Better is the most popular choice for many players.
Progressives
Sun Palace Casino has 6 progressive games giving you the chance to hit the jackpot and win life-changing amounts: Spirit of the Inca, Megasaur, Aztec’s Millions, Caribbean Stud Poker, Caribbean Hold’Em Poker, Let’ Em Ride
Specialty Games
There are 7 specialty games: European Roulette, Fish Catch, American Roulette, Banana Jones, Keno, Treasure Tree, Craps
Bonuses and Promotions
Sun Palace Casino offers bonuses and promotions whether they are new or existing members.
New players are eligible for 4 initial bonuses each of which they can claim one time. Just Download the software, or sign in through the Instant play. Redeem your Coupon Code at the cashier prior to making your deposit. A Bonus Coupon Code can be also redeemed after your deposit is complete, but only if it has not been played on any game. Coupon codes are valid only for deposits of $20 or more.
Claiming your BONUS is easy:
Just Download the software, or sign in through the Instant play...Redeem your Coupon Code at the cashier prior to making your deposit. A Bonus Coupon Code can be also redeemed after your deposit is complete, but only if it has not been played on any game. Coupon codes are valid only for deposits of $25 or more.
Please read the terms and conditions for each bonus carefully. In addition, each of our bonuses and promotions are subject to Sun Palace Casino General Rules and Regulations (Bonuses terms and conditions). The cashier is located inside the casino app.
Existing PLAYERS PROMOTIONS
FROM MONDAY TO SUNDAY
You can choose from one to all Sun Palace Casino's amazing promotions. They offer a different promo for each day of the week.
Member Bonuses: There are even more bonuses and promotions for regular players with weekly, seasonal, birthday, and anniversary bonuses. Go to the Terms and Conditions for Bonuses and Promotions page for all the details.
Customer Service Support
There are 2 convenient methods for contacting Sun Palace Casino:
- Live Chat with a Support Representative
- Email: support@sunpalacecasino.eu
If you have any questions when playing at Sun Palace Casino you can access the FAQ section on their website on the SUPPORT page. Players can find the answers to many general questions. Players who do not find the answer to a question or require further assistance, contact their customer service team 24 hours a day, seven days a week.
Payment Options
Deposits: All wagering is done in US dollars for simplicity. However, you may make a deposit with credit card, NETeller, eWallet, check, Moneybookers, or money order in any currency you like, and they will credit your account in dollars, at the true bank exchange rate. Sun Palace Casino accepts Neteller, Visa, MasterCard, American Express with a minimum of $20.00 per deposit and a maximun of $5000.00 per deposit, as well as by MST Gift Card, Neteller, Playsavecard, QIWI, SafetyPay, Yandex. In addition Sun Palace Casino accepts Bitcoin with a minimum of $5.00 per deposit and a maximun of $500.00 per deposit. There are no casino fees but there are restrictions that apply to most deposit methods. Check the banking page.
After the first deposit Players undergo a verification process over the phone to confirm details on the account by Customer Support Department. If the verification process is not performed, the Casino reserves the right to block deposits, void promotions, winnings and cancel withdrawals in the future events.
Withdrawal Methods: Players can make withdrawals from their Sun Palace Casino account by a number of safe and secure methods. These include Neteller, by Check via Regular mail or by Courier (Worldwide), ACH direct deposit (US Banks only), and Bitcoin which is released in 48 hours. . There are minimums and maximums per each withdrawal. Sun Palace Casino processes redemption requests on a daily basis. Please expect withdrawals to take up to 2 weeks (except bitcoin which is the fastest method available) to process provided that all and every single deposit has successfully cleared out. Regulatory changes in the marketplace have limited the availability of deposit and withdrawal methods resulting in increased time required to process withdrawals. There are maximum weekly withdrawal limits depending upon a players "class."
Safety and Security
Sun Palace Casino ensures strict confidentiality of all personal information and employs comprehensive anti-fraud measures. Sun Palace Casino uses Real Time Gaming which is one of the premier gaming software providers. Their systems ensure the validity of each and every transaction by using the latest fraud control mechanisms available. Sun Palace Casino uses the credit card services of Park Lane Services Ltd., ensuring secure, fast and easy online transaction processing.
For their players added protection, Sun Palace Casino maintains a complete audit trail of each individual transaction for all the games played. At a players request Sun Palace Casino will make these files available to the individual for inspection.
